Privacy Policy
Introduction
We value your privacy and strive to protect your personal information when you use our website and services. This Privacy Policy details what data we collect, how it is utilized, and circumstances in which it may be shared. By using our services, you consent to collection, storage, transfer, and disclosure of your information, which may include locations such as the United States, Canada, or Hong Kong.
1. Information Collection
- Directly Provided Data: Name, email, phone, shipping/billing info, payment info, newsletter subscriptions, survey responses, or contact with support.
- Information About Others: When placing orders for others or gifting, recipient data may be collected.
- Automatically Collected Data: IP address, device, browser, visited pages, clicks, duration, referrer, and interactions captured via cookies, pixels, scripts, or logs.
- Third-Party Sources: Payment, verification, marketing, advertising, and social media providers may supply additional information.
- Aggregated/Combined Data: Merged data helps improve services and personalization.
2. Cookies & Tracking Technologies
Used to ensure proper site function, remember preferences, manage cart, analyze usage, and display targeted ads. Types include essential, performance, functionality, and advertising cookies.
3. Uses of Information
Includes order processing, payment, shipping, customer support, returns/exchanges, personalization, marketing communications, fraud detection, compliance, and internal records. Aggregated/anonymized data may be used for analytics.
4. Sharing Information
- Service Providers: Payment processing, shipping, customer support, analytics, email, fraud detection.
- Business Partners: Shared for joint promotions or fulfillment tasks.
- Legal Requirements: Compliance with law, government requests, investigations, and safety measures.
- Business Transfers: During mergers, acquisitions, or asset sales.
- Aggregated Data: Non-identifiable data may be shared for business purposes.
5. SMS & Notifications
Transactional or promotional messages may be sent. Opt-out via unsubscribe links or contacting support.
6. Access & Data Control
Users may request access, correction, or deletion through customer support.
7. Marketing Preferences
Opt-out options available; service messages may still be sent.
8. Children
Website is not for under-13 users. Any collected data will be promptly deleted.
9. Security
Administrative, technical, and physical safeguards protect data. Payment information is encrypted; no system guarantees absolute security.
10. Third-Party Sites
We are not responsible for their content or privacy practices.
11. Cross-Border Transfers
Data may be processed/stored internationally.
12. Retention
Kept for operational, legal, contractual, or dispute resolution purposes. Data may be anonymized or deleted when no longer needed.
13. Updates
Policy revisions may occur; continued use indicates acceptance.
14. Regional Rights
Certain jurisdictions may have additional privacy rights (e.g., California). Submit requests to support.
15. Contact
Email: service@trivotta.com